This is a courtesy translation. The Spanish version is the official one and prevails in case of any discrepancy.
1. Acceptance
By browsing intelyticsgroup.com (the “Site”) you accept these Terms and Conditions. If you do not agree with them, please do not use the Site. Consumer relationships with our clients are also governed by Law 1480 of 2011 (Colombian Consumer Statute), Law 527 of 1999 on electronic commerce and any rules that amend them.
2. Who we are
The Site is operated by Intelytics Group Americas, NIT 1192741364-3, domiciled in Floridablanca, Santander, Colombia (“Intelytics”). Full identification and customer service details are in the Legal notice.
3. Nature of the information on the Site
The information published is general and informative. It does not constitute a binding offer, personalized legal, technical or financial advice, nor does it create a contractual relationship. Each service is provided under a specific proposal or contract that defines its scope, deliverables, timelines and price.
The figures in the “Track record” section reflect the experience of our professionals and results obtained with previous clients. They are for reference only: the results of each project depend on each client’s particular conditions.
4. Artificial intelligence services
- We install, configure and integrate third-party artificial intelligence tools and train teams to use them. The operation, availability, prices and policies of those tools depend on their providers.
- Results generated by artificial intelligence systems may contain errors. We recommend that a person review them before making relevant decisions.
- Customer service and sales agents, including voice agents, are configured according to the client’s information and instructions. The client is responsible for the accuracy of its offers and for complying with consumer protection and personal data rules towards its own customers.
- Subscriptions and licenses for third-party tools are paid by the client, unless otherwise agreed.
5. Horizontal property services
- These services are provided only in Colombia and are governed by Law 675 of 2001 and current regulations.
- Legal documents, such as horizontal property bylaws, are prepared with the support of technological tools and reviewed by legal professionals with a valid professional license.
- Approval of bylaw amendments is the responsibility of the co-owners’ assembly, and their registration and notarization follow the procedures established by law.
- In managing the handover of common areas, we commit to diligently carrying out the contracted studies and procedures (an obligation of means). Timelines and the final outcome also depend on developers, authorities and other third parties involved.
6. Olimpo IA
Olimpo IA is an Intelytics training platform currently in preparation.
- Signing up for the waitlist is free, does not constitute a purchase and does not generate any charge or obligation.
- The published prices (from USD 5 per month or USD 50 per year) are for reference and may change before launch.
- Before enabling any payment, we will publish the full subscription terms: final price, taxes, payment methods, renewal, cancellation and the exercise of the right of withdrawal.
7. Kit Copiloto
Kit Copiloto is a product developed in partnership with Lexcon Veritas. Its purchase, terms, price, access and support are managed on the Lexcon Veritas website (kit.lexconveritas.com) and are governed by the terms published there.
8. Consumer rights
Nothing in these terms limits the rights granted to you by Law 1480 of 2011. In particular:
- Information: you will receive truthful, clear, sufficient and timely information about the services and products before contracting them.
- Right of withdrawal: in distance or e-commerce sales you may withdraw within five (5) business days following the conclusion of the contract, under Article 47 of Law 1480 of 2011, except for the legal exceptions, such as services whose provision has begun with your agreement. Where applicable, the money will be refunded within the following fifteen (15) calendar days, in accordance with Law 2439 of 2024.
- Petitions, complaints and claims: you can submit them through the channels listed in the Legal notice.
- Authority: the Superintendence of Industry and Commerce (www.sic.gov.co) is the consumer protection authority.
9. Intellectual property
The texts, designs, images, animations, logos, the Site’s code and the “Intelytics Group Americas” and “Olimpo IA” brands are the property of Intelytics or are used with the authorization of their owners. Reproducing, distributing, modifying or using them for commercial purposes without prior written authorization is prohibited.
Training materials and the deliverables of each service are governed by the terms of the respective contract.
10. Third-party trademarks
Claude is a trademark of Anthropic; ChatGPT, of OpenAI; Gemini, of Google; Grok, of xAI; ElevenLabs, of Eleven Labs; WhatsApp, of Meta. We mention these trademarks only to describe the tools we work with. Their mention does not imply sponsorship, affiliation or endorsement by their owners. The Lexcon Veritas logo is used with its authorization.
11. Permitted use
By using the Site you agree not to:
- Provide false information, or information about third parties without their authorization, in the forms.
- Attempt to access systems, servers or data without authorization.
- Introduce viruses or malicious code, or take actions that affect the operation of the Site.
- Extract content massively or by automated means.
- Use the Site for unlawful purposes or contrary to good faith.
12. Links to third-party sites
The Site may contain links to third-party sites, such as WhatsApp or Lexcon Veritas. We do not control their content or policies and are not responsible for them. We recommend reading their terms and privacy policies.
13. Liability
We strive to keep the Site available and error-free, but we do not guarantee its uninterrupted operation. To the extent permitted by law, Intelytics is not liable for damages arising from technical interruptions, failures of third-party providers or misuse of the Site. This clause does not limit consumer rights or any liability imposed by law that cannot be excluded.
14. Communications
By writing to us via WhatsApp, email or form, you agree that we may reply through the same channel. Commercial communications will only be sent through the channels you authorize, at the times and with the frequency allowed by Law 2300 of 2023.
15. Personal data
The processing of your data is governed by our Personal Data Processing Policy and our Cookie Policy.
16. Changes
We may update these terms. The current version will always be published on the Site with its effective date. Changes do not affect contracts already concluded, which are governed by the terms accepted at the time they were concluded.
17. Governing law and jurisdiction
These terms are governed by the laws of the Republic of Colombia. Disputes will be resolved before the competent Colombian authorities, without prejudice to the consumer protection mechanisms before the Superintendence of Industry and Commerce.
18. Contact
For any questions about these terms, write to admin@intelyticsgroupamericas.com or via WhatsApp at +57 316 116 4869.